To read more about the HATS Group and our recent Christmas school visits in the North London area, visit Business Wire now.
Monday 22 December 2014
HATS Director Henry Bilinski Brings Christmas to Schools in London
"The Christmas period can be one of the busiest times of the year when it comes to specialised transport in the Greater London area. Home to school transport, in particular, can often prove to be quite demanding for young school goers."
Thursday 4 December 2014
Henry Bilinski: Home To School Transport
"One of the most rewarding and important aspects of my work at the Healthcare and Transportation Services (HATS) Group in Wimbledon, is being able to provide Home to School Transport for children and students."I recently discussed the HATS Group, and our Home to School transport. You can read more right now via the Henry Bilinski Blog.
Friday 28 November 2014
HATS Patient Transport
"At the Healthcare and Transport Services (HATS) Group, we aren’t simply a transport provider to the public sector. As well as our school and minibus services, we also provide high-quality non-emergency and high dependency patient transport to the NHS, local authorities and their associated bodies."Read more about the HATS Group, and our comprehensive Patient Transport Services at www.henrybilinski.com.
Friday 21 November 2014
Henry Bilinski, the HATS Group and Safeguarding
"Safeguarding has always played a very important part in the work that we do here at the HATS Group. Beginning with the employment of our staff, we apply extremely rigorous procedures across our services to minimise the risks associated with safeguarding."
Read more about the HATS Group, myself (Henry Bilinski) and our specialist safeguarding procedures right now on www.henrybilinski.com/henry-bilinski-discusses-hats-safeguarding
Read more about the HATS Group, myself (Henry Bilinski) and our specialist safeguarding procedures right now on www.henrybilinski.com/henry-bilinski-discusses-hats-safeguarding
Friday 14 November 2014
Henry Bilinski talks the HATS Group and Health & Safety
"Here at the HATS Group, health and safety isn’t just another ticked box, it’s a core feature in everything we do. Whether it’s patient, school, private or corporate transportation, when it comes to the public, the HATS Group make sure that all of our fleet is fully equipped and our staff qualified."In a recent blog on my website, I discussed the HATS Group and our dedication to health & safety.
You can read the article in full right now over on www.HenryBilinski.com.
Tuesday 7 October 2014
Henry Bilinski: Positive Patient Transport
Hello all, Henry Bilinski here.
Recently, I and the Healthcare and Transport Services (HATS) Group published some interesting new data concerning patient transport and the importance of friendly service.
The new research, commissioned by myself, gave an interesting insight into modern healthcare transportation and patient care. The following feature, 'Positive Patient Transport - New Research from Industry Expert Henry Bilinski Highlights the Importance of Friendly Service', was published via Reuters on the 22nd of August and provides more information about our recent study.
Read in full below.
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Recently, I and the Healthcare and Transport Services (HATS) Group published some interesting new data concerning patient transport and the importance of friendly service.
The new research, commissioned by myself, gave an interesting insight into modern healthcare transportation and patient care. The following feature, 'Positive Patient Transport - New Research from Industry Expert Henry Bilinski Highlights the Importance of Friendly Service', was published via Reuters on the 22nd of August and provides more information about our recent study.
Read in full below.
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Survey commissioned by HATS CEO reveals the right staff can help take the pain out of hospital visits
We all feel nervous about visiting hospital but according to new research from patient transport expert Henry Bilinksi (http://www.henrybilinski.com/), friendly staff can make all the difference when it comes to making the process bearable.
In the wake of a damning new report into ambulance queue times, the Healthcare and Transport Services (HATS) (http://www.hatsgroup.com/) CEO says the need to listen and respond to customer feedback is stronger than ever.
His firm have just invested in a major new survey to gather the views of patients.
And as Henry explains, what the research shows very clearly is that being looked after for by the right people is the thing we value most - with a third of all respondents saying it made visiting hospital easier.
He says: “Friendly service was the aspect people valued most of all - with 34 per cent saying it enhanced their experience.
“Another one in five of us (18 per cent) say having access to specialist transport can make hospital visits less distressing.
“We work hard to make patients’ lives easier so it is good to hear the positive impact our service makes.
”We take customer feedback seriously and what this research shows very clearly is that offering professional, specialist support can make a huge difference to people’s experience and ultimately, treatment.”
The survey went on to find that a further 16 per cent were impressed by the punctuality of the transport, while 14 per cent were reassured by the standard of care they received, and 12 per cent valued the continuity that came with seeing the same member of staff.
HATS’ research also found that one in ten (nine per cent) patients said peace of mind and not having to worry about making travel arrangements themselves meant the most to them, while seven per cent liked the fact that they could use a local specialist.
As such 94 per cent of all those questioned in the nationwide survey said they would probably recommend the company they use to others.
And for many people the service is considered an essential one - with almost a third (31 per cent) admitting they wouldn’t be able to access emergency care at all without it.
Another third - 30 per cent - admitted they could be forced to miss vital appointments if they didn’t have the support of the patient transport network.
A further 15 per cent worried that their medical needs would be ‘severely compromised’ if they didn’t have access to the service.
One in three of all those quizzed said that without the help of specialist transport providers they would be forced to rely on family and friends for help.
We all feel nervous about visiting hospital but according to new research from patient transport expert Henry Bilinksi (http://www.henrybilinski.com/), friendly staff can make all the difference when it comes to making the process bearable.
In the wake of a damning new report into ambulance queue times, the Healthcare and Transport Services (HATS) (http://www.hatsgroup.com/) CEO says the need to listen and respond to customer feedback is stronger than ever.
His firm have just invested in a major new survey to gather the views of patients.
And as Henry explains, what the research shows very clearly is that being looked after for by the right people is the thing we value most - with a third of all respondents saying it made visiting hospital easier.
He says: “Friendly service was the aspect people valued most of all - with 34 per cent saying it enhanced their experience.
“Another one in five of us (18 per cent) say having access to specialist transport can make hospital visits less distressing.
“We work hard to make patients’ lives easier so it is good to hear the positive impact our service makes.
”We take customer feedback seriously and what this research shows very clearly is that offering professional, specialist support can make a huge difference to people’s experience and ultimately, treatment.”
The survey went on to find that a further 16 per cent were impressed by the punctuality of the transport, while 14 per cent were reassured by the standard of care they received, and 12 per cent valued the continuity that came with seeing the same member of staff.
HATS’ research also found that one in ten (nine per cent) patients said peace of mind and not having to worry about making travel arrangements themselves meant the most to them, while seven per cent liked the fact that they could use a local specialist.
As such 94 per cent of all those questioned in the nationwide survey said they would probably recommend the company they use to others.
And for many people the service is considered an essential one - with almost a third (31 per cent) admitting they wouldn’t be able to access emergency care at all without it.
Another third - 30 per cent - admitted they could be forced to miss vital appointments if they didn’t have the support of the patient transport network.
A further 15 per cent worried that their medical needs would be ‘severely compromised’ if they didn’t have access to the service.
One in three of all those quizzed said that without the help of specialist transport providers they would be forced to rely on family and friends for help.
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